Terms | Privacy Policy TERMS OF DELIVERY AND PAYMENT from Gerlinde Hofer - Florex GmbH Dear costumer, Here is some information about our payment- and delivery terms. MINIMUM ORDER QUANTITY For a new costumer: € 300,- excl. VAT. TERMS OF PAYMENT Payment in advance net cash TERMS OF DELIVERY The delivery times are without any commitment. Unforeseen circumstances can extend the delivery times. Therefore you can’t claim damages. Transport costs: ex works. We try to send the goods to generous conditions. PRICES All prices are ex 20% value added tax and valid until the next price increase. GUARANTEE Cancellation: within 5 days from placing the order, later 20% cancellation fee Claims: within 8 days from receiving the order in a written form, later there is no chance to claim any damages. The returns of goods do the Florex GmbH. TITLE RETENTION CLAUSE All products are personally property from Gerlinde Hofer - Florex GmbH until the completed payment. JURISDICTION CLAUSE Implementation & jurisdiction: Place of jurisdiction A-4400 Steyr (Upper Austria) is agreed up on for all involved parties. Austrian law applies as agreed. No liability is assumed for the information provided on this website. The information, which is presented here, does not constitute medical advice.